Customized Printing Product Exchange, Return and Refund Policy:

At Print Ecommerce Solutions Private Limited, we deeply value our Customers' satisfaction and aim to provide a seamless experience with our services. To facilitate smooth returns and exchanges, we have crafted an exchange and return policy with the customer’s convenience in mind:

1. Eligibility for Returns or Exchanges:

We kindly accept returns or exchanges in the rare event of manufacturing defects or errors on our part.

Please note that products customized to customer specifications cannot be returned or exchanged due to changes of mind or inaccuracies in the provided information.

2. Conditions for Acceptance of Returns or Exchanges:

We kindly request that Customers initiate return or exchange requests within 3 to 15 days from the date of delivery.

Returned products must remain unused, in their original packaging, and in original condition as received.

For verification purposes, please provide proof of purchase, such as your order number or invoice.

3. Process for Return or Exchange:

To commence the return or exchange process, please reach out to our dedicated customer service team at contact@printonclick.in., detailing customer order information and the reason for the return

Upon approval, a return authorization will be provided, enabling the customer to ship the product back to us using a trackable shipping method.

4. Inspection and Resolution:

Upon receipt of the returned product, our diligent quality control team will conduct a thorough inspection to verify any manufacturing defects or errors.

If such issues are confirmed, the customer can receive a replacement or a refund, according to their preference.

In the unlikely event that the issue is unrelated to manufacturing, we will promptly notify the customer, and the product will be returned to the customer at their expense.

5. Refund or Replacement:

Approved refunds will be promptly issued to the customer's original payment method within 3 to 15 business days.

Similarly, replacements will be swiftly processed and dispatched within the same timeframe to expedite resolution.

6. Exceptions:

Products subject to Customer-approved proofing before production are exempt from return or exchange unless a manufacturing defect is detected.

It's essential to note that damage resulting from misuse, mishandling, or improper care is not eligible for returns or exchanges.

7. Contact Us:

If you have any queries or require assistance with returns or exchanges, our courteous customer service team is always available at contact@printonclick.in.

Please feel free to reach out to us, as we are committed to ensuring customer satisfaction with our services.

Print Ecommerce Solutions Private Limited reserves the right to update or modify this policy at any time, with changes becoming effective upon posting on our website.